Despite California’s government spending $290 million on creating a new, upgraded sales tax collection system, the Centralized Revenue Opportunity System (CROS), business owners and tax professionals are finding CROS to be confusing, difficult, and overcomplicated, reports the Sacramento Bee. The system overhaul was meant increase tax revenue by designing an easier-to-use system, but as the deadline for businesses to report their second quarter sales tax, the customer service center of the California Department of Tax and Fee Administration is overwhelmed with complaints from frustrated business owners. Governor Brown’s administration is preparing to waive penalties for people who filed late due to technical errors.
Click here to read the full article in the Sacramento Bee.